Hans's "heartless" is a short, blunt poem about being let down by someone who should have cared. The speaker begins by saying "you know / i was hurting," which suggests the other person was fully aware of the pain. Even so, they kept treating the speaker "like i'm not worth things." That odd, unfinished phrase makes the line feel raw and unpolished, as if the speaker is saying it just as it comes.
In the second stanza, the focus turns inward. The speaker is "healing / by myself / and no one helping." There is no big display of anger here. Instead, the mood is quiet, tired, and lonely. The short lines and plain words make the hurt feel honest rather than dramatic. The title, "heartless," works as a direct accusation, but the poem leaves us with something sadder than blame: someone getting through pain with no support, and having to rebuild their own sense of worth.