ToS — Poem analysis

If you agree to use our software you are subject to the following terms and conditions: No copying, pirating, hacking or otherwise acting as if you own your computer. If you lose your original copy, we reserve the right to sell you a new one at twice the price. We will collect data about you, documenting your every twisted fantasy to sell to our friends at Best Buy and the FBI. If you choose to delete our software we reserve the right to use the back door we’ve left on your system to send you reminders to reinstall. If you choose not to accept our terms and conditions it’s already too late: we’ve phoned back home and logged your IP. Your bill will be in the mail.

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Almost everyone has clicked "I agree" without reading a word, and "ToS" turns that small, forgettable act into a trap. Abu Mahmoud Luther Clark gives the poem to a software company, which speaks in the first person plural and says out loud what real contracts bury in dense paragraphs. The central idea is that the "choice" offered to users is an illusion. Whatever you do, the company wins.

The poem is built like the document it imitates. It opens with the stiff, conditional phrasing of legal language: "If you agree to use our software / you are subject to the following / terms and conditions." That colon promises a tidy list, but the clauses that follow grow stranger and more sinister. The first is almost reasonable: no copying, pirating, hacking. The list then slips into "or otherwise acting / as if you own your computer." The word "otherwise" is a legal catch-all, and here it swallows an entire idea. The user who pays for a machine is told that ownership is only pretend, and the line break after "acting" makes the phrase land like a small insult.

The poem has no regular meter and no rhyme scheme, which suits a text meant to sound like paperwork. Short lines and plain diction make each clause feel like a separate bureaucratic stamp. A few sounds do stand out. "Twice the price" chimes like an advertising jingle, which sharpens the greed in it. Elsewhere the enjambment does the work: "documenting your every" breaks off before "twisted fantasy," so the word "every" hangs in the air and suggests surveillance with no limit. The phrase also reveals the company's hypocrisy. It judges the user's private life as "twisted" while profiting from it, selling the data "to our friends at Best Buy / and the FBI." Putting a retail chain and a law-enforcement agency side by side, and calling them "friends," shows commerce and state power sharing the same information with no friction.

The imagery is domestic and quietly menacing. A "back door / we've left on your system" is a real computing term, but in the poem it also evokes a burglar, or a landlord who kept a spare key. The company uses it to send "reminders / to reinstall," which turns a break-in into nagging, the way a pushy salesman might keep calling. The idea that the software has "phoned back home" is another small joke. It makes the program sound like a child checking in with a parent, or a loyal spy, when it is really the user being reported on.

The structure carries the argument. The poem is a chain of "if" clauses: if you agree, if you lose the copy, if you delete, if you refuse. Each branch ends in the company's favor, and the user is charged, tracked or reminded whatever they decide. The last conditional breaks the pattern. "If you choose not to accept / our terms and conditions / it's already too late." Consent has been made meaningless, because the agreement exists before anyone has agreed to it. The final line, "Your bill will be in the mail," drops from digital surveillance into the most ordinary sentence imaginable. That flat, deadpan ending is where the satire bites hardest. Control is presented as routine, as dull as a utility invoice.

The poem is significant because it takes something people dismiss as boring and makes them feel its menace. Terms of service are designed to be ignored, and the poem works by making us read them. Its humor never lets the reader forget that the jokes describe a real imbalance of power: the company writes the rules, collects the evidence and sends the bill. The poem doesn't say whether the "you" it addresses is naive or simply powerless, and that ambiguity is part of its unease. Anyone who has ticked a box to get on with their day has played the part of the person being addressed.

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