Craig Rozniecki's poem is about discovering that a friendly person isn't really a friend. The speaker describes a woman who greets them with a bright smile, a loving look and a warm hug, and everything seems sincere. Then she turns away, and the smile becomes a scowl. Her eyes go cold, and when a friend's phone rings she starts passing along what just happened, with bad words and rumors about the person she was hugging a moment earlier.
The speaker sounds hurt, but also clear-eyed and a little disgusted. The poem builds its list of kind gestures slowly, so the switch feels sharp and the lie stings more. The title's "two faces" suggests someone who points in two directions at once, and nobody can predict which way she'll go. The closing line turns the blame back on her: people who think they're fooling everyone mostly fool themselves. The mood is bitter, but it ends with a quiet sense of judgment.